General Manager at Amy Consulting

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
116609
Job Views
60

Job Description






Job Summary




  • We are seeking an experienced and results-driven General Manager to oversee the operations and business growth of our travel and tour firm. 

  • The ideal candidate must have a strong background in travel agency management, expertise in using GDS tools such as Amadeus and Galileo, and a strategic mindset to drive revenue and operational excellence.



Key Responsibilities




  • Lead and manage the daily operations of the travel agency, ensuring seamless service delivery.

  • Develop and implement business strategies to drive revenue growth and market expansion.

  • Oversee ticketing, reservations, and travel bookings using Amadeus and Galileo.

  • Build and maintain relationships with airlines, hotels, and other travel partners.

  • Monitor industry trends and introduce innovative services to enhance customer experience.

  • Implement marketing and sales strategies to attract new clients and retain existing ones.

  • Ensure compliance with industry regulations, policies, and best practices.

  • Manage budgets, financial planning, and cost optimization for business profitability.

  • Lead, mentor, and develop a high-performing team to achieve business goals.

  • Handle crisis management and swiftly resolve operational challenges.



Requirements




  • Bachelor’s degree in Business Administration, Tourism, Hospitality, or a related field.

  • Minimum of 4 years of experience as a Travel Agency Manager in a reputable travel firm.

  • Proficiency in GDS tools such as Amadeus and Galileo is a must.

  • Strong leadership, business development, and strategic planning skills.

  • Excellent negotiation, communication, and stakeholder management abilities.

  • Ability to work under pressure, multitask, and drive business success.



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