Job Description
Job Summary
- The People and Culture Manager leads the strategic and operational efforts to create a thriving workplace culture and drive employee performance, engagement, and development across the organization.
- This role oversees the full employee lifecycle, including talent acquisition, onboarding, performance management, and offboarding, while championing initiatives that optimize manpower utilization and align workforce capabilities with business objectives.
- Acting as a strategic partner to leadership, the manager designs and implements policies, processes, and programs to enhance employee experience, foster a high-performance culture, and support the overall growth and sustainability of the organization.
- The role combines HR generalist expertise with a focus on employee engagement, strategic workforce planning, and development to ensure the organization attracts, retains, and nurtures top talent.
Job Responsibilities
- Design and implement workforce strategies to align talent needs with business objectives, ensuring optimal manpower allocation and utilization.
- Lead manpower forecasting and capacity planning to support long-term organizational growth.
- Develop and execute talent development programs to build employee capabilities, support career progression, and address skills gaps.
- Foster a positive and inclusive workplace culture that promotes collaboration, innovation, and accountability.
- Create and implement employee engagement strategies to boost satisfaction, productivity, and retention.
- Conduct regular employee surveys and use feedback to shape organizational policies and initiatives.
- Act as a cultural ambassador, reinforcing company values and enhancing team dynamics.
- Lead the design and execution of performance management systems, ensuring alignment with organizational goals.
- Support managers and employees in setting performance goals, conducting appraisals, and driving continuous improvement.
- Develop tools and frameworks to measure and enhance individual and team performance.
- Identify training needs and design programs that support skill development, leadership growth, and succession planning.
- Partner with stakeholders to deliver customized training solutions and track program effectiveness.
- Champion a culture of continuous learning and professional development across the organization.
- Oversee the full employee lifecycle, from recruitment and onboarding to offboarding, ensuring a seamless and supportive experience.
- Ensure compliance with labor laws, regulations, and internal HR policies.
- Act as a trusted advisor to employees and leadership on all people-related matters, addressing issues with discretion and effectiveness.
- Manage HR systems and data to improve decision-making and operational efficiency.
- Lead and mentor the HR team, fostering a high-performance culture within the department.
- Collaborate with department heads and senior leaders to implement strategies that drive manpower and business success.
- Continuously refine and optimize HR processes to enhance efficiency and effectiveness.
- Leverage technology and data analytics to drive informed decision-making and improve employee outcomes.
Job Requirements
- Minimum of a Bachelor's Degree in Human Resources, Business Administration, Psychology, or a related field.
- Additional certifications (e.g., CIPM, SHRM, CIPD, SPHR, PHRi) is a must have
- Minimum of 5 years of progressive experience in human resources or related roles, with at least 2–3 years in a leadership position.
- Proven track record in managing HR functions such as recruitment, performance management, employee engagement, and compliance.
- Deep understanding of HR best practices, labor laws, and regulatory requirements.
- Strong leadership and people management skills, with the ability to inspire and lead a team.
- Excellent verbal and written communication skills for effective employee engagement and relationship building.
- Proficiency in HRIS and other relevant tools or platforms. Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
- Self-motivated and results-oriented, with a passion for continuous improvement.
- Adaptable and able to thrive in a fast-paced, dynamic work environment.
- Demonstrated experience in leading change management or organizational development initiatives.
A successful candidate will be:
- Confident in speaking and writing,
- Skilled in delivering impactful presentations,
- Optimistic in viewpoint,
- A creative thinker, value driven with a can-do attitude,
- An experienced people and project manager,
- An effective and efficient team player,
- Proficient in using tools to store, report and analyse data,
- An HR generalist with a strategic mindset, and
- A performance driver.