Job Description
Job Summary
- The Branch Leader is responsible for driving business growth, increasing market share, and ensuring operational excellence within the assigned branch.
- This role requires a seasoned banking professional with a strategic mindset, strong leadership capabilities, and a proven track record in relationship management, credit administration, and business development.
Key Responsibilities
- Develop and implement a strategic marketing plan to expand the bank’s market share and increase account acquisition.
- Lead and manage branch operations, ensuring compliance with regulatory policies and internal controls.
- Drive deposit mobilization, loan growth, and overall profitability while maintaining a healthy portfolio.
- Monitor credit risk, oversee loan appraisals, and ensure strict adherence to credit policies.
- Provide strong leadership, coaching, and performance management to branch staff.
- Foster a high-performance culture, ensuring continuous training and motivation of team members.
- Build and maintain strong relationships with high-value clients, SMEs, and corporate organizations.
- Ensure seamless digital banking adoption, increasing usage of Cards, Online Banking, and Instant Banking services.
- Monitor and initiate recovery actions for non-performing loans (NPL) to maintain asset quality.
- Prepare and submit timely performance reports to regional heads and senior management.
Key Performance Indicators (KPIs)
- Retail Customer Acquisition & Deposit Growth
- SME Deposit & Loan Growth
- Trade Volumes & Export Proceeds
- Digital Banking Adoption (Cards, Instant Banking, Online Banking)
- Non-Performing Loan (NPL) Ratio
- Internal Audit Rating & Regulatory Compliance
- Overall Branch Profitability (PBT).
Requirements
- First Degree in Social Sciences, Accounting, or related fields.
- Minimum of 10 years of relevant banking experience, with at least 6–7 years in a leadership role.
- Strong knowledge of banking operations, credit administration, financial analysis, and risk management.
- Exceptional people management, business development, and strategic planning abilities.
- Excellent written, verbal, and presentation skills.