• Application Deadline:
• Position: Spa Front Desk Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 year



• Location Lagos




• Job Field Administration / Secretarial 
  
  

Description

• We're seeking a warm and welcoming Front Desk Officer to join our spa team. As the first point of contact for our clients, you will provide exceptional customer service, manage bookings, and ensure a seamless experience for our guests.

Key Responsibilities

• Provide exceptional customer service and respond to client inquiries


• Manage bookings, cancellations, and rescheduling


• Handle client payments and maintain accurate records


• Maintain the spa's reception area, ensuring it is clean and organized


• Collaborate with therapists and other staff members to ensure smooth operations

Requirements

• 1+ year of experience in a customer-facing role, preferably in a spa or wellness environment


• Excellent communication and interpersonal skills


• Basic math skills and accuracy with cash handling


• Familiarity with spa software or POS systems


• Ability to work flexible hours, including weekends


• Residing in or around Victoria Island is highly desirable.