• Application Deadline:
• Position: Customer Service Intern



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Customer Care  , Internships / Volunteering 
  
  

Key Responsibilities

• Respond to customer inquiries, providing accurate and clear information about our platform, products, and services.


• Collaborate with cross-functional teams to resolve customer issues promptly and efficiently.


• Stay updated on product changes, services, and policies to assist customers effectively.


• Identify recurring issues or customer feedback and report them to the relevant teams for resolution.

Requirements

• Bachelor’s degree in Mass Communication, Communications, English, or a related field.


• 6 - 12 months of relevant work experience.


• Strong communication and interpersonal skills.


• Proficiency in Microsoft Office; familiarity with customer service software is a plus.


• Young, smart, and energetic.


• Relevant knowledge of the cryptocurrency sector, with an understanding of Roqqu's business and services, is a plus.