• Application Deadline:
• Position: Network Executive Support



• Job Type Full Time



• Qualification OND



• Experience



• Location Lagos




• Job Field ICT / Computer 
  
  

Description 

Reporting and Monitoring:

• Implement new reporting and amend existing reporting tools to be more adapted for network.


• Prepare daily, weekly and monthly reports on the performance of network staff.


• Analyse the performance and prepare reports by unit /product /segment & staff and communicate the conclusions to the users


• Assist branches in the analysis of results and in the definition of an action plan


• Monitor daily performance of each branch at the close of business


• All other general reports that may be required by the DCEO (network)

Organization & Controls:

• Ensure regular process review and compliance of the activity with procedure and policies. Identify all risks and propose measures to mitigate them.


• Perform periodic field visits to branches to provide onsite support, identify new opportunities, spot gaps, risks and address peculiar challenges in implementing the network strategic directions.


• Assess the level of understanding/compliance from the branch staffs in relation with mobile financial services and other ADCs and propose remedial actions (training, coaching, communication) where necessary.

Network Support:

• Organize specific training/coaching sessions in the network to improve knowledge and sales capacity of staff where necessary.


• Coordinate and ensure adequate training of clients on alternative channels across the bank’s network.


• Ensure of all mobile financial services and other ADC.

Requirement

• Interested candidates should possess an OND qualification.