Operations Manager at MacTay Consulting

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
11700
Job Views
105

Job Description




  • Direct and supervise retail staff across several retail outlets to ensure they meet set objectives.

  • Provide training to retail employees to develop their skills and enhance their job performance.

  • Ensure compliance with company policies and procedures.

  • Provide solutions that address performance issues in a timely and effective manner.

  • Monitor the activities of the customer service department of retail outlets to ensure a satisfied clientele.

  • Contact store managers and other retail staff to communicate relevant information.

  • Mentor and motivate sales staff to put in their best in order to achieve financial goals.

  • Develop and implement budget and plans for retail operations.

  • Visit retail establishments to ensure efficient and effective management as well as high performance sales

  • Develop policies for the merchandising of goods in retail stores

  • Monitor inventory levels to determine the need for stock supply at each retail outlet.

  • Set and regulate product pricing using results of market and demand analysis.

  • Ensure compliance with health/safety policies and procedures at retail sites.




Job Requirements:



  • Bachelor’s degree in business studies, business administration, or a related discipline.

  • Experience in retail sales/customer services is also required for this job.

  • Organizational, Communication, and Accounting skills.

  • Experience in retail sales and customer service is also required for this position. 

  • Coordinate sales operations across a retail chain.

  • They are well versed in reviewing and evaluating sales records and financial statements.

  • They are proficient in interacting with store managers and retail staff to communicate information relevant to sale.


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