Communications Officer at Rising Tide Africa

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
117005
Job Views
58

Job Description






Description

As the RTA Community and Communications Officer, you will be part of a dynamic team with a mandate to:




  • Cater to the evolving needs of our Angel investor and entrepreneur community across various industries in the African ecosystem.

  • You will be critical in facilitating communication and engagement between RTA's back office, its members, its start-up network and its audience. 

  • You will also ensure that all RTA members and stakeholders receive timely and relevant information while managing member feedback and engagement.

  • To work with the complexities of network perspectives and relationships in supportive ways. 80% of your responsibilities would be dedicated to RTA community and network management, and 20% to communication and media management. 

  • The successful candidate would liaise with the RTA back-office in the execution of our Goals and Objectives.



Responsibilities

Community and Network Management:




  • Collaborate with the membership pillar to onboard new members into the Rising Tide Africa community.

  • Offer thought partnership in strategic conversations, advance key network initiatives, and effectively navigate the politics and protocols within the ecosystem the RTA network is influencing.

  • Serve as the primary point of contact for all RTA members, responding to inquiries and feedback promptly and professionally.

  • Develop and implement strategies to engage and retain RTA members, including organizing meetups, webinars, and other community events.

  • Monitor and analyze member engagement metrics to identify areas for improvement and develop targeted initiatives to increase engagement.

  • Collaborate with RTA's leadership team and other staff members to develop and execute marketing and communications strategies.

  • Work with RTA's operations team to identify and address member needs, including troubleshooting technical issues and responding to customer service inquiries.



Communication and Media Management:




  • Disseminate information about RTA's activities, events, and programs to members via email, social media, and other channels.

  • Collaborate with the RTA back-office to ensure a cohesive brand message across all channels.

  • Manage RTA's social media presence, including creating and curating content, responding to comments and messages, monitoring analytics, and executing a social media strategy that aligns with the company's overall marketing goals.



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