• Application Deadline: Tue, 4 Mar 2025 00:00:00 GMT
• Position: Branch Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 5 years



• Location Abuja




• Job Field Administration / Secretarial 
  
  

Job Overview

• Our client is looking to hire a Branch Manager who will over see the overall operations of their establishment, ensuring profitability, customer satisfaction, and efficient management of resources.

Key Responsibilities

• Oversee daily operations to ensure high service standards.


• Develop and implement business strategies to increase revenue.


• Manage budgets, financial reports, and cost control measures.


• Supervise and support department managers and staff.


• Ensure compliance with health, safety, and industry regulations.


• Handle customer complaints and enhance guest experiences.


• Build relationships with key stakeholders, vendors, and corporate offices.

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.


• 5+ years of managerial experience in the hospitality industry.


• Strong leadership, financial management, and customer service skills.


• Strong problem-solving abilities to handle customer complaints and concerns.


• Ability to ensure high customer satisfaction and repeat business.


• Knowledge of budgeting, forecasting, and financial reporting.


• Ability to manage cost control and revenue generation.


• Understanding of sales strategies, promotions, and marketing campaigns.


• Ability to drive occupancy rates and service bookings.


• Knowledge of digital marketing, social media, and brand management.


• Strong understanding of hospitality industry regulations and health/safety standards.