• Application Deadline:
• Position: Technical Support Assistant



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience 1 - 2 years



• Location Lagos




• Job Field ICT / Computer 
  
  

Job Summary

• We are seeking a skilled and motivated Technical Support Assistant with experience in computer hardware repair to join our Technical Support Department. 


• The ideal candidate will provide technical assistance to our clients and internal teams, troubleshoot hardware issues, and ensure the smooth operation of computer systems. 


• This role requires strong problem-solving skills, attention to detail, and a passion for technology.

Key Responsibilities

• Diagnose and repair computer hardware issues, including desktops, laptops, and peripherals.


• Install, configure, and maintain computer hardware and software systems.


• Provide technical support to clients and internal staff via phone, email, or in person.


• Troubleshoot and resolve hardware and software-related problems promptly.


• Perform routine maintenance and upgrades on computer systems.


• Document and track technical issues and resolutions.


• Assist in setting up and configuring new hardware and software.


• Collaborate with the IT team to improve system performance and resolve recurring issues.


• Ensure compliance with company policies and procedures related to IT and data security.

Qualifications and Skills

• Proven experience in computer hardware repair and maintenance.


• Bachelor's Degree / OND with 1 - 2 years experience


• Strong knowledge of computer systems, hardware components, and peripherals.


• Proficiency in diagnosing and troubleshooting hardware and software issues.


• Familiarity with operating systems and software applications.


• Excellent communication and customer service skills.


• Ability to work independently and as part of a team.


• Strong problem-solving skills and attention to detail.