Job Description
Responsibilities:
Food Preparation and Presentation
- Prepare and present menu items with variety and flair for breakfast, lunch, and dinner services, including à la carte and buffets.
- Ensure food quality, presentation standards, and cost margins are met.
- Maintain strict stock rotation, minimise wastage, and manage inventory.
Kitchen Operations
- Keep all working areas clean, tidy, and hygienic.
- Maintain and clean equipment, reporting any issues to the F&B Manager.
- Liaise with restaurant staff regarding menu availability and changes.
Team Collaboration and Development
- Assist in establishing on-going on-the-job training programmes to meet Brand and Service Standards.
- Induct new staff into the team, department, and Hotel following guidelines.
- Communicate effectively with staff to meet daily operational demands.
Health and Safety
- Comply with Accor Health, Safety and Environment policies and safe work practices.
- Report any health or safety hazards, incidents, and injuries promptly.
- Maintain food handling and presentation hygiene standards as per regulations.
- Be conversant with departmental fire and evacuation procedures.
Customer Service
- Provide efficient, friendly, and professional service to all guests.
- Take initiative to ensure positive interactions with internal and external customers.
- Implement Accor values and customer vision to 'Offer the Best Service to Our Customers'.
Continuous Improvement
- Participate in scheduled training and development programmes.
- Suggest improvements to existing systems and procedures.
- Contribute to cost control through energy conservation and proper use of materials and equipment.
Compliance and Confidentiality
- Follow Accor Brand Standards, Departmental Service Standards, and company policies.
- Maintain confidentiality of Hotel, Customer, and Staff information.
- Abide by Accor policy on Equal Employment Opportunity and Harassment in the workplace.
Skills & Experience
- Prior experience in a similar position
- Prior experience in hotels is preferred but not required
- Passion for great food and customer focused
- Cool and calm under pressure
- Strong team player with the ability to fit into a tight-knit team