• Application Deadline: Fri, 22 Jul 2022 00:00:00 GMT
• Position: Analyst, Networks Management / Messaging & Collaboration


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field ICT / Computer 
  

Job Description

• Conduct proactive monitoring operation and maintenance of Messaging and Collaborations infrastructure (Hardware/Software) including the cloud component (Office 365 tenant and add-ons); to maintain and support operations and ensure compliance to relevant standards.


• Provide technical direction in the area of Messaging and Collaborations requirement definition, planning, coordination and implementation


• Perform Messaging systems configurations, problem and incident management to ensure IT service continuity and supply


• Assist in the Management of Messaging & Collaboration services


• Test, debug, document and analyze performance of Messaging and Collaborations components.


• Assist with Messaging and Collaborations infrastructure implementation


• Provide support to all environments (production, test, QA, development, etc.)


• Conduct event, fault and performance management


• Perform routine Messaging and Collaborations infrastructure analysis, and evaluation on resource requirements necessary to maintain and/or expand service levels


• Fulfil service requests and perform routine maintenance and support activities

Requirements

Education:

• Minimum of a First Degree or its equivalent in an IT related discipline

Experience:

• Minimum of 3 years Post  NYSC experience.