Manager, African Trade Center (Operations) at Robert Walters

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
117584
Job Views
97

Job Description






Summary




  • We are looking for an experienced Operations Manager to join our management team in Nigeria- Abuja.



Job Responsibilities

Strategic Leadership & Representation:




  • Serve as the official representative for African Trade centre Abuja and represent the trade centre at official events and engagements.

  • Develop, implement, and monitor African Trade centre Abuja’s five-year and annual business plans, ensuring alignment with the clients investment and development goals.



Operations & Compliance Management:




  • Oversee the creation and implementation of operational policies to ensure efficiency and compliance.

  • Ensure compliance with statutory requirements, including insurance, licenses, taxes, and local/international regulations.

  • Manage protocol-related services and secure access to diplomatic privileges and immunities for African Trade centre Abuja and its officials.



Human Resources & Workforce Planning:




  • Develop and execute African Trade centre Abuja’s manpower plan, ensuring optimal workforce management.

  • Oversee recruitment, payroll, benefits, and compliance for African Trade centre Abuja and African Trade centreAbuja Hotel staff through a labour brokerage company.

  • Manage the selection, engagement, and performance of outsourced staffing providers.



Financial & Procurement Management:




  • Prepare, implement, and monitor African Trade centre Abuja’s annual operating and capital budgets.

  • Establish and oversee financial records, reporting systems, and procurement processes to ensure efficiency and regulatory compliance.

  • Support the setup of an operating special purpose vehicle (SPV) as required and serve as the Corporate Secretary.



Hospitality, Events & Trade Services:




  • Oversee guest services, concierge operations, and front desk management within the African Trade centre Abuja complex.

  • Develop and execute African Trade centre Abuja’s Marketing Plan in collaboration with trade services and leasing managers while ensuring brand compliance.

  • Lead event planning and execution, including networking events for trade, finance, and investment professionals.

  • Work with the Trade Services Manager to facilitate trade services for businesses.



Facilities, Property & Project Management:




  • Coordinate construction, furnishing, and commissioning of African Trade centre Abuja’s infrastructure.

  • Implement the African Trade centre Abuja Hotel Management Agreement (HMA) in collaboration with the Hotel General Manager.

  • Oversee leasing, security, maintenance, ICT, cleaning, and other facility management services with the Property Manager.



Requirements




  • 10+ years of managerial experience in a globally recognized organization, with a proven track record in client support environments.

  • Strong expertise in organizational management, operations, human resources, office administration, facilities management, and vendor/contract management.

  • Experience engaging with senior officials in banking, corporate, and governmental sectors.



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