• Application Deadline: Thu, 27 Feb 2025 00:00:00 GMT
• Position: Business Process Analyst Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 5 years



• Location Lagos




• Job Field Data, Business Analysis and AI 
  
  

Key Responsibilities:

• Process Documentation & Mapping:
  
  
  
  
  • Assist in documenting current ("as-is") business processes, creating process maps, workflows, and supporting documentation.
  
  
  • Maintain a repository of process documentation.
  
  
  
  


• Data Gathering & Analysis:
  
  
  
  • Collect data related to business processes through interviews, surveys, and other methods.
  
  
  • Assist in analyzing process performance data to identify trends and areas for improvement.
  
  
  
  


• Process Modeling & Simulation:
  
  
  
  • Support senior analysts in modeling future ("to-be") processes, using BPM tools. Specify the tools used by the organization.
  
  
  • Assist in simulating process changes to evaluate their potential impact.
  
  
  
  


• Requirements Gathering Support:
  
  
  
  • Assist in gathering and documenting business requirements for new or improved processes.
  
  
  • Support the translation of business requirements into functional specifications.
  
  
  
  


• Stakeholder Support:
  
  
  
  • Assist senior analysts in communicating with stakeholders about process changes and improvements.
  
  
  • Support stakeholder engagement activities.
  
  
  
  


• Testing & Implementation Support:
  
  
  
  • Assist in testing process changes and ensuring they meet requirements.
  
  
  • Support the implementation of process improvements, including training and communication.
  
  
  
  


• Reporting & Metrics Tracking:
  
  
  
  • Assist in tracking key performance indicators (KPIs) and reporting on process performance.
  
  
  
  


• Administrative Support:
  
  
  
  • Provide administrative support to the business process management team.
  
  
  • Maintain process documentation and other records.