• Application Deadline: Thu, 27 Feb 2025 00:00:00 GMT
• Position: IT Infrastructure Management Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 5 years



• Location Lagos




• Job Field ICT / Computer 
  
  

Key Responsibilities:

• Network Management:
  
  
  
  
  • Monitor and maintain network devices (e.g., routers, switches, firewalls).
  
  
  • Troubleshoot network issues and ensure network connectivity.
  
  
  • Implement network security measures.
  
  
  • Manage network documentation.
  
  
  
  


• Server Management:
  
  
  
  • Install, configure, and maintain server hardware and software.
  
  
  • Monitor server performance and availability.
  
  
  • Manage server operating systems, patching, and updates.
  
  
  • Implement server security measures.
  
  
  
  


• End-User Computing Support:
  
  
  
  • Provide technical support to end-users for desktops, laptops, mobile devices, and peripherals.
  
  
  • Troubleshoot hardware and software issues.
  
  
  • Manage end-user accounts and access.
  
  
  
  


• System Administration:
  
  
  
  • Manage and maintain various IT systems and applications.
  
  
  • Perform system backups and restores.
  
  
  • Monitor system logs and identify potential issues.
  
  
  
  


• Security Administration:
  
  
  
  • Implement and enforce IT security policies and procedures.
  
  
  • Manage security devices and systems (e.g., firewalls, antivirus software).
  
  
  • Monitor security alerts and respond to security incidents.
  
  
  
  


• Documentation & Reporting:
  
  
  
  • Maintain accurate and up-to-date documentation for IT infrastructure.
  
  
  • Generate reports on system performance, availability, and security.
  
  
  
  


• Vendor Management (if applicable):
  
  
  
  • Liaise with IT infrastructure vendors for support and maintenance.
  
  
  • Manage vendor relationships and ensure service level agreements are met.
  
  
  
  


• Project Participation:
  
  
  
  • Participate in IT infrastructure projects, including planning, implementation, and testing.