• Application Deadline:
• Position: Front Desk Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Abuja




• Job Field Administration / Secretarial 
  
  

Job Description

• A front desk officer's responsibilities include greeting visitors, answering phones, and handling administrative tasks.


• They may also help customers with reservations and payments.

Responsibilities

• Answering phones:Answer and direct phone calls to the appropriate person or department


• Handling mail:Handle incoming and outgoing mail and packages


• Scheduling:Schedule appointments and meetings


• Organizing:Organize files, supplies, and records


• Maintaining:Maintain the reception area and office supplies


• Handling payments:Process payments and present bills


• Handling reservations:Take reservations and verify bookings


• Handling complaints:Address customer needs and resolve complaints


• Handling transportation:Organize transportation services for guests


• Handling additional services:Assist with catering, wedding bookings, and retreat activities


• Welcoming visitors:Greet and welcome visitors in a professional and courteous manner

Skills and Qualities

• Strong communication skills


• Strong customer service orientation


• Ability to multitask


• Problem-solving skills


• Administrative skills


• High level of customer service skills