• Application Deadline: Fri, 28 Feb 2025 00:00:00 GMT
• Position: Experience Center Agent



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 0 - 1 years



• Location Imo , Kaduna , Kano , Lagos , Osun




• City Lekki , Owerri , Victoria Island




• Job Field Customer Care 
  
  




• Salary Range ₦100,000 - ₦150,000/month
  
  

ROLE DESCRIPTION

The Experience Center Agent role is a customer facing role targeted at smart, personable, technology inclined and customer-obsessed individuals.

JOB DESCRIPTION

• Provide guidance to walk-in customers on product and service offerings


• Educate customers and potential customers with information on SLA and delivery timelines.


• Ensures strict adherence to GIGL’s Standard Operating Procedure in the sending, safe-keeping, receiving, and releasing of parcels.


• Serve guests by providing product/ service information related to delivery life cycle, rates and payment.


• Promote and cross-sell company’s products

JOB REQUIREMENTS

• Good communication and computer literacy skills


• Certificate of completion of NYSC


• Previous customer service experience is an added advantage


• Detail-oriented and strong inter-personal skills

Job Location: Victoria Island, Fola Osibo, Admiralty - Lekki, Oshogbo, Kaduna, Kano, Owerri.

Remuneration: 84,500 - 110,000