• Application Deadline: Fri, 5 Aug 2022 00:00:00 GMT
• Position: Operations Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• City Ikeja


• Job Field Administration / Secretarial 
  

Position Summary

• As Operations Manager, the role takes responsibility for the overall success of the business unit and involves supporting and directing the whole team to deliver a successful business.


• The role is responsible for ensuring the business is profitable and involves a sharp focus on creating, winning and delivering quality services to diverse clients.

Key Responsibilities

Strategic Leadership:

• Formulate and successfully implement all company policies.


• Direct strategy towards the profitable growth and operation of the company.


• Develop strategic operating plans that reflect the longer-term objectives and priorities established by the company.


• Put in place adequate operational planning and financial control systems.


• Ensure that the operating objectives and standards of performance are not only understood but owned by the management and all company employees.


• Closely monitor the operating and financial results against plans and budgets.


• Take remedial action where necessary and informing the CEO of significant changes.


• Represents the company to major customers and professional associations.


• Build and maintain an effective executive team.


• Provide hands-on leadership for all aspects of company business activity—from origination to exit—with the goal of significant annual turnovers.

Human Resources:

• Lead and mentor staff members.


• Collaborates with the Admin Department, and enforce the Employee Handbook with its accompanying policies and processes.


• Ensures compliance with payroll and employee law.


• Leads company meetings and coordinates regular staff meetings.


• Manages annual employee reviews.


• Sets and negotiates employee salaries and benefits in consistence with the Company Compensation policy.


• Provides on-going decision- and problem-solving expertise and assistance to ensure a positive, productive working environment.

Advocacy:

• Attend local, statewide and national conferences as available to keep abreast of new trends, activities, and concepts in the digital and media industry.


• Serve as a primary point of contact with federal, state and local officials and will maintain positive relationships with all external correspondence.


• Discuss Creatrix Empire goals, priorities, problems, and concerns with officials, representatives, and members of the local government, news media, social and public service agencies, and other stakeholders when necessary


• Act as a spokesperson for the Creatrix Empire brand for all Public Relations needs.

Finances:

• Oversee the development of financial reports across all departments.


• Develop budgets in partnership with relevant personnel and see to the full implementation of the budget.


• Monitor the company’s compliance with federal, state, and local laws and regulations pertaining to the organization’s industry.


• Reviews and signs all company cheques.


• Oversees relationship with the external auditors.

Marketing & Publicity:

• Oversees the development of all marketing materials, working closely with the Marketing Supervisor/Business Developer.


• Drafts or approves all press releases.


• Collaborates with the Marketing department to develop print, radio and television advertisements.


• Fosters positive relationships with the media (both editorial and advertising) in partnership with the Marketing Supervisor/Business Developer.


• Participates in publicity efforts by making media and public speaking appearances.

Required Qualifications

• A Bachelor’s Degree in Social Sciences or related field.


• Minimum of three years’ experience in office management (media and entertainment preferred).


• Solid understanding of federal and state employment laws.

Other Selection Criteria (Skills, Knowledge and Experience):

• Working knowledge of the creative and digital industry.


• Excellent time management skills and the ability to prioritize and shift swiftly between tasks.


• Proficiency in major office software applications.


• Exceptional verbal and written communication skills and diplomacy.


• Strong analytical and problem-solving skills.


• Record of organizational leadership and follow-through.


• Strong work ethic and a sense of urgency.


• Able to work in a fast pace work environment.


• Ability to articulate and communicate clearly and precisely when giving direction or interacting with staff, volunteers, apprentices, vendors and the general public.


• Demonstrated ability to work effectively with people of diverse races, ethnicities, ages, and sexual


• orientations in a multicultural environment.


• Ability to manage stress, multiple tasks, deadlines, interruptions and multiple priorities; and to work cooperatively while maintaining a pleasant, professional demeanor.