• Application Deadline:
• Position: Human Resources Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Lagos




• Job Field Human Resources / HR 
  
  

Responsibilities

Strategic Oversight & Direction:

• Assist in development of the HR Strategy by reviewing existing policies, procedures and practices detailed in the Staff Handbook and other documents.

Recruitment and Staffing:

• Oversee the recruitment process and ensure candidates fit the role and company culture.


• Develop job descriptions and post openings on appropriate recruitment platforms.


• Screen resumes, conduct initial interviews, and coordinate with department managers and/or Management Team for final selection


• Implement strategies to attract top talent in competitive market


• Conduct new employee orientations, ensuring smooth integration into the company


• Manage the Employee Engagement and Retention Process.


• Manage the offboarding process for departing employees, including exit interviews and benefits termination


• Analyze exit interviews and provide insights to management for improving retention

Employee Management & Policies:

• Serve as a link between management and employees by administering contracts and helping to solve work-related problems.


• Organize team-building activities and recognition programs


• Handle employee inquiries, concerns, and grievances professionally and confidentially


• Promote a positive work environment through employee engagement initiatives


• Conduct internal audits to ensure HR practices meet legal and company standards


• Lead the conduct of background checks on staff and their guarantors for data integrity and to facilitate employee confirmation process.

Performance and Career Management:

• Assist in managing the Performance Management and improvement systems.


• Perform analysis on key metrics/processes and recommend process improvements that maximize efficiency.


• Ensure all job expectations, measurement standards and key performance indicators are communicated to all staff of the company and that they are clearly understood by all.


• Prepare and report all performance measures and results to senior management.

Compensation and Benefits:

• Maintain a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.


• Assist in managing all payroll matters and administer monthly payroll for the Head Office, and business (operations) in all outlets.


• Administer employee files and records to ensure accurate payment of benefits and allowances.

Training & Development:

• Identify training needs based on both the company’s and the individual's needs as well as organize training sessions in conjunction with line managers.


• Evaluate the effectiveness of training programs.


• Develop and implement the training and development strategy of the company.

Requirements

• Bachelor’s Degree in Human Resources, Business Administration, or any related field


• Professional HR Certifications will be an added advantage.


• Minimum of 2 years of HR experience.


• Strong knowledge of Nigerian labor laws and HR best practices relevant to retail operations.


• Excellent interpersonal and communication skills, with the ability to work strategically and tactically.


• Proficient in HR software and Microsoft Office Suite.