• Application Deadline:
• Position: Client Experience and Growth Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 - 6 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Description 

• Demonstrates a comprehensive understanding of the client business and actively seeks opportunities for further account development.


• Show hands-on competence, knowledge and technical know-how on client expectations.


• Responsible for the day-to-day running of accounts in all aspects; including financial processes and profitability.


• Ensure Contact Reports, Status Reports and Activation reports are produced on time. Approve all significant correspondence with the Client.


• Responsible for new business opportunities driving growth on assigned brands as appropriate.


• Source for new business and generate suitable leads for the agency through a defined sales funnel.


• Provide strong leadership and effectively direct team members to accomplish desired goals.


• Drive operations in execution planning and ensure deliverables and fulfilled and timelines to clients are kept.


• Evaluate the effectiveness of activations by monitoring feedback and obtaining quantifiable results.

Requirements / Experience

• Must possess a Degree in Marketing, Communication or a related field.


• Experience working with top brands.


• Certification in project management or marketing.


• 3- 6 years relevant work experience.


• Experience working in an advertising agency is very key.


• Experience working in a fintech company.


• Ability to think strategically and creatively.


• Strong analytical and problem-solving skills.


• Both genders can apply..


• Proven experience in client service or account management roles.


• Strong leadership and team management skills.


• Exceptional communication and interpersonal skills.


• Problem-solving and conflict-resolution abilities.


• Customer-centric mindset and a dedication to client satisfaction.


• Excellent organizational and time management skills.


• Networking skills


• Excellent analytical skills and the ability to do market research.