Hotel Manager at Greengates Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
11831
Job Views
101

Job Description



JOB DESCRIPTION FOR A HOTEL /OPERATION MANAGER



  • He will be responsible for managing employees and for planning, marketing , coordinating and administering hotel services such as catering and accommodation facilities.

  • Overseeing personnel, including receptionists, kitchen staff, and office employees.

  • Monitoring employee performance and conducting regular evaluations to help improve customer service.

  • Collecting payments and maintaining records of budgets, funds, and expenses.

  • Welcoming and registering guests once they arrive.

  • Resolving issues regarding hotel services, amenities, and policies.

  • Organizing activities and assigning responsibilities to employees to ensure productivity.

  • Creating and applying a marketing strategy to promote the hotel’s services and amenities.

  • Coordinating with external parties, including suppliers, travel agencies, and conference planners.

  • Evaluating hotel performance and ensuring compliance with health and safety rules.

  • Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.


Hotel Manager Requirements:



  • Bachelor’s degree in hospitality, business administration, or a relevant field.

  • A minimum of 10 years experience in hotel management or a similar role.

  • Strong understanding of hotel management best practices and data entry software.

  • Outstanding interpersonal communication and customer service skills.

  • Exceptional leadership abilities with great attention to detail.


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