Job Description
Overview
- We are looking for a highly organized, detail-oriented, and proactive Administrative Assistant to support the smooth functioning of our daily operations.
- This role involves providing administrative and operational assistance, ensuring excellent customer service, managing social media platforms, and assisting with event coordination and promotions.
Key Responsibilities
Administrative & Operations Support:
- Manage emails, appointments, and schedules for efficient day-to-day operations.
- Oversee inventory orders, track supplies, and maintain stock levels.
- Process payments, maintain financial records, and support budget management.
Customer Service & Client Relations:
- Respond promptly to client inquiries via phone, email, and social media platforms.
- Organize and maintain client records, including preferences and follow-up tasks.
- Address client concerns or complaints and resolve issues in a professional manner.
Marketing & Social Media Support:
- Create, schedule, and manage content for social media platforms such as Instagram, TikTok, and Facebook.
- Engage with followers, responding to messages, comments, and inquiries.
- Assist with content creation, including photos, videos, and captions for social media.
- Monitor online reviews, gather customer feedback, and assist with email marketing campaigns.
Event & Promotion Assistance:
- Support influencer outreach and collaboration efforts.
- Assist with event coordination and promotional activities, ensuring successful execution.
General Administrative Support:
- Run errands, such as picking up supplies or managing product deliveries, as needed.
- Provide general administrative support to ensure smooth business operations.
Qualifications
- Interested candidates should possess a Bachelors Degree in any relevant field
- 3 years proven experience in an administrative or assistant role.
- Strong organizational skills with the ability to handle multiple tasks simultaneously.
- Excellent written and verbal communication skills.
- Proficiency with social media platforms (Instagram, TikTok, Facebook) and tools like Canva or similar.
- Strong attention to detail and ability to manage time efficiently.
- Professional, friendly, and service-oriented attitude.
- Ability to work both independently and as part of a team.
- Interest or background in the beauty or creative industries is a plus!
Perks & Benefits
- Competitive salary (N200,000 - N220,000 monthly) and performance-based incentives.
- Opportunities for growth and development within a creative environment.
- Access to exclusive brand collaborations and events.
- Flexible work schedule.