Job Description
Job Summary
As the IT Support Engineer, you will be responsible for hands-on technical activities, good Networking and server management knowledge, outstanding problem-solving and communication skills maintaining relationships with clients.
Responsibilities
- Research and identify solutions to software and hardware issues.
- Diagnose and troubleshoot technical issues, including account setup and network configuration.
- Prepare regular technical reports for team Supervisor review and meetings.
- Talk clients through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue.
Requirements
- Bachelor’s degree in computer science, or any related Engineering subjects
- Understanding of network protocols (TCP/IP, DNS, DHCP) and CCNA / Network+
- Minimum of 3 years experience in relevant Organization,
Salary
NGN150,000 – NGN300,000