Job Description
- Application Deadline: Thu, 28 Jul 2022 00:00:00 GMT
- Position: Customer Service Officer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 years max
- Location Lagos
- City Ajah
- Job Field Customer Care 
Location: Ajah, Lagos
Responsibilities
- Providing introductory information to new customers
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that they’re still satisfied with any service
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service
Required Qualifications, Skills & Experience
- OND in Business Administration, Accounting or any numerate disciplines and the Social Sciences.
- 0 - 2 years work experience.
- High computer literacy.
- Strong interpersonal and analytical skills.
- Good written and oral communication.
- Attention to details.
- Must not be above 28 years old.
- Assertive and self-driven.
- Candidate must live within Ajah