Customer Service Officer at Addosser Microfinance Bank

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
11857
Job Views
100

Job Description



Location: Ajah, Lagos


Responsibilities



  • Providing introductory information to new customers

  • Ensuring that customers are satisfied with products or services

  • Following up with clients or customers to check that they’re still satisfied with any service

  • Letting customers or clients know about additional products or services

  • Determining the quickest, most effective ways to answer a client’s or customer’s questions

  • Escalating queries and concerns

  • Troubleshooting common issues with a product or service


Required Qualifications, Skills & Experience



  • OND in Business Administration, Accounting or any numerate disciplines and the Social Sciences.

  • 0 - 2 years work experience.

  • High computer literacy.

  • Strong interpersonal and analytical skills.

  • Good written and oral communication.

  • Attention to details.

  • Must not be above 28 years old.

  • Assertive and self-driven.

  • Candidate must live within Ajah


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