Warehouse / Sales Support Officer at Ascentech Services Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
9 days ago

Additional Details

Job ID
118733
Job Views
27

Job Description






Job Description




  • We are seeking a dedicated and highly organized Warehouse/Sales Support Officer to join our team. 

  • The ideal candidate will have a strong background in warehouse operations, sales support, and customer service. 

  • You will play a key role in managing the flow of products from the warehouse to the sales team, ensuring that our clients receive top-quality service and products on time.



Key Responsibilities




  • Warehouse Operations: Manage the day-to-day activities in the warehouse, including receiving, storing, and dispatching goods.

  • Inventory Management: Monitor stock levels, perform regular inventory checks, and ensure that stock is organized and easily accessible.

  • Sales Support: Assist the sales team by preparing and coordinating shipments of goods to customers, ensuring timely deliveries.

  • Customer Relations: Communicate with customers regarding their orders, including order status, availability, and delivery details.

  • Order Processing: Process orders and manage the documentation related to product shipments, returns, and exchanges.

  • Report Preparation: Maintain accurate records of stock levels, shipments, and sales activities. Prepare reports as required by management.

  • Sales Coordination: Provide administrative support to the sales team, including managing sales inquiries, preparing quotations, and supporting promotional efforts.

  • Compliance: Ensure that all warehouse activities comply with safety, legal, and company guidelines.

  • Problem Resolution: Address customer or warehouse-related issues and ensure swift resolutions to meet customer satisfaction.



Requirements




  • Education: A degree in Marketing, Business Administration, Management, or a related field.

  • Experience: At least 2-3 years of experience in a similar role, with proven experience in warehouse management and sales support.



Skills:




  • Strong organizational skills and attention to detail.

  • Excellent communication and interpersonal skills.

  • Proficiency in Microsoft Office (Excel, Word) and other warehouse management systems.

  • Ability to multitask and work in a fast-paced environment.

  • A proactive problem-solving approach with the ability to work independently or as part of a team. 



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