Job Description
Job Summary
- This year, our client has set bold goals, and they are looking for a passionate and driven Fragrance Sales Associate to help achieve them. In this full-Lime remote role based in Lekki, Lagos, you'll play a key part in connecting customers with inspiring fragrances and delivering exceptional brand experiences.
Job Responsibilities
As a Fragrance Sales Associate, you'll be responsible for customer communication, consultation, exceptional service, sales activities. implementing effective marketing strategies, and the following:
- Assist customers with product selection, providing personalized recommendations.
- Demonstrate product features and usage physically or through virtual consultations.
- Build relationships with customers lo encourage repeal business and loyalty.
- Achieve sales targets by upselling and cross-selling products across channels.
- Process orders, online requests, and maintenance accurately.
- Maintain a clean and organized disposition as a staff
- Respond to online inquiries via email, chat or social media.
- Support e-commerce tasks like updating client lisLings and managing relationships.
- Participate in both in-store and remote training sessions.
- Collaborate with the team to meet overall sales and operational goals.
- Assist with promotional activities, events, and marketing tasks, including social media support.
Qualifications
- Communication and Customer Service skills
- Sales and Training experience
- Knowledge of Sales & Marketing strategies
- Experience in scent marketing or related field is a plus
- Ability to work independently and in a team
- Bachelor's degree in Marketing, Business, or related field
- Mobility is a plus