Job Description
The Customer Experience Front Desk Executive will be responsible for managing the company’s brand presence, overseeing communications, and ensuring excellent front desk operations. She will play a key role in customer engagement, digital marketing, and office administration.
Key Responsibilities:
Brand & Communications:
- Develop and execute branding and marketing strategies.
- Manage social media accounts, content creation, and engagement.
- Ensure brand consistency across all communication channels.
- Draft press releases, newsletters, and promotional materials.
- Monitor and analyze brand performance and customer feedback.
Front Desk & Administrative Duties:
- Welcome and attend to visitors professionally.
- Manage calls, emails, and office correspondence.
- Maintain office organization and support administrative tasks.
- Assist with scheduling, meetings, and event coordination.
Requirements:
- At least OND in Communications, Marketing, Business Administration, or a related field.
- 1-3 years of experience in branding, communications, or front desk roles.
- Excellent verbal and written communication skills.
- Proficiency in social media management and digital marketing.
- Strong organizational and multitasking skills.