Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
119093
Job Views
87

Job Description






Responsibilities




  • Conduct outbound calls to potential clients, providing detailed information about our services.

  • Identify and qualify leads, using persuasive communication to generate interest

  • Build strong relationships with customers to understand their needs

  • Maintain accurate records of customer interactions, sales activities, and feedback using our CRM system.

  • Collaborate with the marketing team to align telemarketing strategies with current campaigns and promotions.

  • Continuously stay updated on industry trends,

  • Meet or exceed weekly and monthly sales targets and performance metrics.

  • Address customer inquiries and resolve concerns promptly to ensure satisfaction and loyalty.



Qualifications




  • A Bachelor’s Degree in Marketing, Communications, or a related field is preferred but not mandatory.

  • Must have a personal computer and a router

  • 1-2 years of proven experience in telemarketing, sales, or customer service.

  • Excellent verbal and written communication skills with the ability to build rapport quickly over the phone.

  • Strong persuasive and negotiation skills, with a focus on closing sales and achieving targets.

  • Ability to work independently

  • Highly organized with exceptional time management skills and attention to detail.

  • Proficiency in using CRM software and Microsoft Office Suite.



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