• Application Deadline: Fri, 21 Mar 2025 00:00:00 GMT
• Position: eCommerce BackOffice Platform and Ecosystems Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 years



• Location Lagos




• City Lekki




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Location: Lekki Phase 1, Lagos

Salary: Very Attractive

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, or related fields.


• Minimum of 3 to 8 years’ experience in eCommerce Back-office, Sales, Marketing.

Skills/Requirements:

• Proficiency in the use of Microsoft Office Suite.


• Mandatory experience in the eCommerce business area.


• Strong understanding of Sales and Marketing principles and strategies.


• Strong understanding of System Processes and Systems Operations.


• Strong ethical standards and transparency.


• Critical thinking and problem-solving skills.


• Excellent verbal and written communication skills.


• Great personal interaction skills and persuasion/influencing skills.

Responsibilities:

• Act as an Administrator to the eCommerce platform of the company.


• Signup and onboard new Merchants and review/maintain existing Merchants on the eCommerce platform.


• Onboard new Products and review/maintain existing Products on the eCommerce platform.


• Maintain organized documentation of all back-office processes and activities.


• Ensure effective management of inventory for all merchants and products.


• Ensure effective order processing, returns and refunds management for merchants and customers.


• Oversee daily product sales and ensure accurate transaction reconciliation.


• Resolve escalated complaints of customers/merchants.


• Generate and distribute all required Daily, Weekly and Monthly reporting of the eCommerce operations.


• Contribute to product development strategy, generating product requirements, and determining specifications.


• Test new and existing digital features and provide feedback to the development team and management.

Please note: Only qualified candidates will be contacted.