Technical Assistant at National Lottery Nigeria

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
119343
Job Views
101

Job Description






About the job




  • National Lottery Nigeria is seeking a highly motivated IT enthusiast to join our team as a Technical Assistant. This role provides an excellent opportunity for a tech-savvy individual to gain hands-on experience in IT support, system troubleshooting, and technical operations within the lottery and gaming industry. The ideal candidate should have a strong interest in technology, problem-solving skills, and a willingness to learn.



Key Responsibilities:




  • Assist in troubleshooting technical issues related to platforms, software, and hardware.

  • Support the IT and Systems team in maintaining system uptime and performance.

  • Provide first-level technical support for internal staff and escalate complex issues when necessary.

  • Monitor and document technical incidents, ensuring timely resolution and follow-up.

  • Assist in testing and implementing system updates, integrations, and configurations.

  • Collaborate with other departments to provide technical support for business operations.

  • Maintain records and prepare reports on system performance and issues.



Requirements:




  • BSc/HND in Computer Science, Information Technology, Engineering, or a related field.

  • Minimum of 1+ year post-NYSC (Entry-level role).

  • Basic knowledge of IT systems, and troubleshooting.

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic IT tools.

  • Strong problem-solving skills with the ability to work under minimal supervision.

  • Excellent communication and interpersonal skills.

  • A keen interest in technology and system operations.



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