• Application Deadline: Wed, 19 Mar 2025 00:00:00 GMT
• Position: Head of Unit, IT Infrastructure Management



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 5 years



• Location Lagos




• Job Field ICT / Computer 
  
  

Summary

• The Head of IT Infrastructure Management is responsible for overseeing the bank’s IT infrastructure, ensuring high availability, security, and efficiency of all technology systems.


• This role ensures the smooth operation of hardware, networks, servers, and cloud services while supporting the bank’s digital transformation goals and regulatory compliance.

Duties and Responsibilities

• Develop and implement strategies for managing the bank’s IT infrastructure, including networks, servers, and cloud services.


• Ensure high availability, scalability, and security of IT systems to support business operations.


• Oversee data center operations, including backup, disaster recovery, and business continuity planning.


• Monitor and optimize IT system performance, identifying areas for improvement.


• Ensure compliance with cybersecurity and data protection regulations.


• Manage vendor relationships and procurement for IT infrastructure components.


• Lead a team of IT infrastructure specialists, ensuring skill development and operational efficiency.


• Collaborate with other IT units to support digital banking initiatives and business process automation.

Key Performance Indicators

• System uptime and reliability of IT infrastructure.


• Reduction in downtime and IT-related service disruptions.


• Compliance with security and regulatory standards.


• Efficiency of IT infrastructure operations and cost management.


• User satisfaction and support response time.

Education and Experience

• Education: Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field.


• Membership in relevant professional bodies such as the Nigeria Computer Society (NCS) is an advantage.


• Certifications in IT infrastructure management (e.g., Cisco Certified Network Professional (CCNP), Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect, ITIL, COBIT) are preferred.


• Experience: 5+ years of experience in IT infrastructure management, network administration, or systems engineering, preferably in the financial sector.

Knowledge:

• Strong knowledge of network architecture, cloud computing, and IT security.


• Proficiency in managing enterprise IT infrastructure, including servers, firewalls, and virtualization.


• Experience with IT service management frameworks (ITIL) and best practices.

Skills / Competencies:

• Strong problem-solving and troubleshooting skills.


• Excellent leadership and project management abilities.

Benefits

• Salary: Open to negotiations


• HMO, Life Insurance, Paid Leave and Allowance, 13th month and all other statutory benefits


• Opportunities for professional development and growth


• Supportive and collaborative work environment.