The Quality Assurance Officer is responsible for the quality of all products of the organization.
He/she ensures that all standards required for production are met at all times. The Officer also tracks output produced by each team across the organization.
Responsibilities
Developing a workflow for product inspection. Identifying and resolving workflow and production issues.
Designing comprehensive test plans that outline the testing approach, test objectives, test cases, test data, and testing resources required for each phase of the software development lifecycle.
Developing and maintaining automated test scripts using testing frameworks and tools to improve testing efficiency, repeatability, and coverage across different platforms and environments.
Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions
Collaboration across teams to accurately track quality of outputs.
Early identification of errors in the production process.
Preparing and implementing quality assurance policies and procedures
Performing routine inspections and quality tests.
Documenting quality assurance activities and creating audit reports.
Ensuring product meets client expectations and demands.
Developing new standards for production and design, with improvements as needed, and creating testing protocols for implementation across all service lines.
Creating training materials and operating manuals.