• Application Deadline:
• Position: Growth Operations Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Media / Advertising / Branding 
  

Department: Growth

Description

• Communicate growth objectives to team members


• Maintain updated communication documentation for Growth and Marketing


• Communicate with the team to determine the effectiveness of driver recruitment plans and strategies


• Research and recommend new sources for growth


• Ensure all Growth Processes are followed in line with documented procedures and standards


• Build networks to scale up Growth Operations


• Review Growth Team applicants to evaluate their fit for the role


• Manage and ensure that prospective champions receive a consistent high-quality experience across the funnel


• Ensure the Training and Onboarding Team is thorough in the assessment of candidates


• Ensure that Champions are provided with the right information before activation


• Research new ideas and anticipate future threats and opportunities


• Analyze, identify and suggest untapped candidate pools


• Support in the building of a strong Driver and Customer community


• Drive marketing and brand development for MAX - People, Champions, Products and Service


• Design and execute detailed data-driven marketing and brand development strategy


• Develop and implement creative and innovative out-of-the-box marketing campaigns to increase TOF


• Execute engaging digital marketing campaigns, offline marketing campaigns and content strategy


• Research and activate new brand development channels


• Research and activate a diverse range of distribution channels for maximum visibility


• Manage creation, publishing and distribution of engaging images/articles/videos/content


• Develop and leverage strategic partnerships and agencies to grow the MAX Brand


• Deliver daily/weekly performance targets across all marketing/engagement channels


• Ensure the Implementation of the stated team and company strategies, goals, objectives and procedures


• Ensure the execution of strategies, tactics, funnels and procedures


• Enforce the use of appropriate methods, frameworks and channels to source for and test candidates


• Management of external relationships e.g. recruitment agent/agencies


• Optimize processes for effective and efficient budget use


• Supervise and oversee the Driver recruitment team


• Work with asset ops team to ensure that Champion activation process is error-free


• Work with line manager to prioritize business and information needs


• Delegate responsibilities to ensure team members are engaged in the tasks


• Understand recruitment and selection relatedness to workforce planning and its implications for productivity


• Promote the company's mission and values


• Ensure the establishment and maintenance of a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labour regulations and business culture


• Coaching, managing, counselling, appraising and disciplining employees


• Developing, coordinating, enforcing and supporting systems, policies, procedures, and productivity standards


• Ensure Constant updates of TOF conversation


• Prepare periodic reports for Senior Executive to show tasks in progress, number of candidates searched, found and recruited


• Ensure the record of individual performance of the telesales team

Requirements

• Interested candidates should possess relevant qualifications.


• Hands-on experience with creating effective recruitment strategies


• Strong working knowledge of developing orientation systems and tools


• Familiarity with Applicant Tracking System (ATS) and applicable candidate databases


• Excellent organizational skills and attention to detail


• Track record of managing recruiters for multiple clients


• Strong knowledge of recruitment practices, metrics, and guidelines


• Detail oriented


• Excellent leadership and project management skills


• Superb sales and management skills


• Excellent verbal and written communication


• Able to initiate and maintain strong relationships with people from all types of background


• Strong problem solver, with a hands-on approach to planning and executing well


• A start-up attitude- willingness to work hard to get things done


• Ability to make a discretionary judgment and to manage and impart confidential information.

Benefits

• Competitive pay & benefits


• Premium Health insurance cover


• Flexible work and hybrid working model


• Consistent Learning and Development.