We are looking for a Senior Reconciliation and Settlement Specialist with a knack for finding intuitive solutions that help our customer reconcile their transactions easily.
The perfect candidate will be to Reconcile all data in our systems daily to ensure only the right transaction values and charges are disbursed to agents/customers.
You will collaborate with other Finance associates and cross-functional team members, relying heavily on both qualitative and quantitative data to make well-informed decisions.
Responsibilities
By collaborating with cross-functional teams and customers, you will transform your insights into delightful products in a creative environment that demands exceptional leadership skills and the ability to execute a creative vision.
Daily reconciliation of our settlement reports, bank accounts and Nomba system to ensure the integrity and accuracy of transactions and bank debits.
Reconcile all data in our systems daily to ensure only the right transaction values and charges were disbursed to agents/customers.
Ensuring daily reconciliations are completed in an accurate and timely manner.
Working with other teams to improve processes with the view of reducing loopholes to improve the quality and efficiency of reconciliation.
Report and escalate all non-reconciling items to ensure they are communicated via Email or any appropriate means to the relevant teams for investigation or correction while remaining responsible for effective resolution.
Engaging with both internal and external stakeholders to assist with the investigation of to root cause of losses, and working with subject matter experts to identify and execute solutions.
Support the evolution of tools and processes to provide an integrated and automated service.
Actively seek out and build relationships with others who can provide information or intelligence to drive success.
Provide timely reconciliation reports and updates to your line manager.
Process and check that all transactions and reconciliation systems are accurate through the team's checks and balances processes.
Any other duties as assigned by your team lead.
Requirements
3-5years reconciliation experience in Banking/Fintech Industry
Ensuring daily reconciliation of assigned account/General ledger while escalating all discrepancies observed
Keen eye for detail and dedication to excellence
Ability to collaborate with cross-functional team members
Ability to gather, interpret, and apply both qualitative and quantitative feedback