We are seeking a dynamic and organized Sales Representative (Admin) to join our team at a prestigious luxury fashion retailer.
The successful candidate will play a key role in maintaining exceptional customer service, overseeing inventory management, and ensuring smooth day-to-day operations.
This is an exciting opportunity to work with high-end luxury clothing, shoes, and accessories in a fast-paced environment.
Key Responsibilities
Sales & Customer Service: Provide exceptional customer service both over the phone and in person, assisting customers with inquiries, product recommendations, and processing sales.
Inventory Management: Oversee the accurate tracking and management of inventory, ensuring that products are well-organized, stocked, and properly displayed.
Order Packaging: Handle the packaging and shipment of customer orders, ensuring that all items are properly packed and ready for delivery.
Phone Support: Answer phone calls professionally, addressing customer questions and providing information regarding products, stock availability, and order status.
Administrative Duties: Assist with various administrative tasks, such as managing order records, preparing sales reports, and maintaining customer databases.
Product Knowledge: Develop in-depth knowledge of the luxury clothing and accessories range to assist customers and answer questions accurately.
Collaboration: Work closely with the sales team and management to ensure seamless customer experience and support day-to-day operations.
Requirements
Proven experience in retail or sales, ideally in a luxury goods or fashion environment.
Strong administrative skills with experience in inventory management and order processing.
Excellent communication skills, both verbal and written.
A passion for luxury fashion and an understanding of the designer clothing and accessories market.
Detail-oriented, organized, and able to handle multiple tasks efficiently.
Strong customer service mindset, with a focus on providing a superior shopping experience.
Ability to work independently and collaboratively in a fast-paced environment.
Flexibility to work Monday to Saturday from 10:00 AM to 5:00 PM.
Benefits
Competitive monthly salary of N120, 000.
Opportunity to work with a leading brand in luxury fashion.