Job Description
- Application Deadline: Tue, 15 Apr 2025 00:00:00 GMT
- Position: Medical Laboratory Technician / Client Service Representative
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 years
- Location Anambra
- Job Field Medical / Healthcare 
- Salary Range ₦50,000 - ₦100,000/month
JOB DESCRIPTION
- Employees in this job assist in completing a variety of tests, analyses and research activities involving chemical, biochemical and biological samples, specimens, and products. Employee must be knowledgeable in molecular testing
JOB DUTIES
- Devises and adapts technical procedures and modifies equipment, as needed. Keeps informed of new analytical or manufacturing methods.
- Receive urine, collect blood or other samples for experimentation and analysis.
- Maintain equipment and assist in ordering laboratory supplies.
- Ensure that all safety guidelines are followed strictly at all times and maintain a clean and orderly environment.
- Organize and store all chemicals substances, fluids and compressed gases according to safety instructions.
- Record all data and results in specified forms paper and electronic with accuracy and responsibility. Manage and operate laboratory equipment.
- Test and study blood, urine and other body fluids.
- Maintain laboratory quality assurance and safety standards
Administrative Duties:
- Act as the front-line customer service support for incoming and outgoing calls from customers, clients, potential clients, and doctors/centers for lab results.
- Participate / support all company\\\'s marketing and branding campaigns.
- Coordinate courier services and maintain professional and courteous behavior to ensure customer satisfaction.
- Provide other registration/clerical and billing support as required.
- Ensure proper housekeeping.
- Perform all duties and responsibilities with understanding and respect for the patient’s rights and strict confidentiality.
- Perform other related duties as required.
Requirements / Qualifications
- At least 2 years of relevant work experience
- Required: registered with the Medical Laboratory Technician council of Nigeria
- Time management and organizational skills
- Record keeping skills
- Ability to keep information confidential
- Good listening and communication skills
- Analytical and problem-solving skills
- Patience, adaptability, dependability
- Knowledge of Molecular tests
- Knowledge of the use and operation of laboratory equipment such as microscopes etc.
- In depth knowledge of QHSE Systems, preventative measures and laboratory best practices
- Ability to work autonomously and under pressure
- Performs routine maintenance on laboratory equipment, and inventories and orders required supplies.
- Assists in the training of new laboratory personnel.
- Maintains records and prepares reports and correspondence related to the work.
- Performs related work as assigned.
- Excellent computer skills
- Excellent organizational skills to manage multiple tasks promptly.
- Proficient use of clinical laboratory information systems
EDUCATION:
- B.Sc./HND in Medical Laboratory Technology
EXPERIENCE:
- At least 2 years of relevant work experience
Knowledge, Skills, and Abilities
- Excellent communication, Laboratory and interpersonal skills.