Medical Laboratory Technician / Client Service Representative at DemyHealth

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
14 hours ago

Additional Details

Job ID
119860
Job Views
23

Job Description

  • Application Deadline: Tue, 15 Apr 2025 00:00:00 GMT
  • Position: Medical Laboratory Technician / Client Service Representative


  • Job Type Full Time


  • Qualification BA/BSc/HND


  • Experience 2 years


  • Location Anambra



  • Job Field Medical / Healthcare 




  • Salary Range ₦50,000 - ₦100,000/month








JOB DESCRIPTION




  •  Employees in this job assist in completing a variety of tests, analyses and research activities involving chemical, biochemical and biological samples, specimens, and products. Employee must be knowledgeable in molecular testing



JOB DUTIES




  • Devises and adapts technical procedures and modifies equipment, as needed. Keeps informed of new analytical or manufacturing methods.

  • Receive urine, collect blood or other samples for experimentation and analysis.

  • Maintain equipment and assist in ordering laboratory supplies.

  • Ensure that all safety guidelines are followed strictly at all times and maintain a clean and orderly environment.

  • Organize and store all chemicals substances, fluids and compressed gases according to safety instructions.

  • Record all data and results in specified forms paper and electronic with accuracy and responsibility. Manage and operate laboratory equipment.

  • Test and study blood, urine and other body fluids.

  • Maintain laboratory quality assurance and safety standards



Administrative Duties:




  • Act as the front-line customer service support for incoming and outgoing calls from customers, clients, potential clients, and doctors/centers for lab results.

  • Participate / support all company\\\'s marketing and branding campaigns.

  • Coordinate courier services and maintain professional and courteous behavior to ensure customer satisfaction.

  • Provide other registration/clerical and billing support as required.

  • Ensure proper housekeeping.

  • Perform all duties and responsibilities with understanding and respect for the patient’s rights and strict confidentiality.

  • Perform other related duties as required.



Requirements / Qualifications




  • At least 2 years of relevant work experience

  • Required: registered with the Medical Laboratory Technician council of Nigeria

  • Time management and organizational skills

  • Record keeping skills

  • Ability to keep information confidential

  • Good listening and communication skills

  • Analytical and problem-solving skills

  • Patience, adaptability, dependability

  •  Knowledge of Molecular tests

  • Knowledge of the use and operation of laboratory equipment such as microscopes etc.

  • In depth knowledge of QHSE Systems, preventative measures and laboratory best practices

  • Ability to work autonomously and under pressure

  • Performs routine maintenance on laboratory equipment, and inventories and orders required supplies.

  • Assists in the training of new laboratory personnel.

  • Maintains records and prepares reports and correspondence related to the work.

  • Performs related work as assigned.

  • Excellent computer skills

  • Excellent organizational skills to manage multiple tasks promptly.

  • Proficient use of clinical laboratory information systems



EDUCATION:




  • B.Sc./HND in Medical Laboratory Technology



EXPERIENCE:




  • At least 2 years of relevant work experience



Knowledge, Skills, and Abilities




  • Excellent communication, Laboratory and interpersonal skills.



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