• Application Deadline:
• Position: NOC Engineer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field ICT / Computer 
  
  

Responsibilities

• Perform general “system administration” tasks on all elements of the network.


• Discover problem areas which could negatively impact system performance or customer satisfaction


• Pro‐actively monitor network and system performance.


• Analyze traffic data and trends and escalate areas of concern to the network design authority.


• Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).


• Perform general “system administration” tasks on all elements of the network.


• Perform network surveillance 24/7, respond to network‐reported and customer‐reported problems


• Take ownership to ensure that all problems are resolved in a timely and efficient manner.


• Manage problem resolution using network monitoring/management tools


• Monitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being met.