• Application Deadline:
• Position: Front Desk Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 year



• Location Lagos




• Job Field Administration / Secretarial 
  
  

Job Summary

• A Front Desk Officer in a hospital serves as the first point of contact for patients and visitors, handling administrative tasks and ensuring smooth operations at the reception.

Key Responsibilities

• Greet and attend to patients and visitors.


• Schedule and confirm patient appointments.


• Handle phone calls, emails, and inquiries.


• Maintain and update patient records.


• Coordinate with medical staff for smooth workflow.


• Assist patients with billing and insurance claims.


• Ensure the front desk area is clean and organized.


• Maintain confidentiality of patient information.


• Address and resolve patient complaints professionally.

Qualifications

• Candidates should possess Bachelor's Degrees


• Minimum of 1 year of experience as a front desk officer preferably in a healthcare setting.


• Strong numerical and multitasking skills.


• Excellent communication and customer service skills.


• Attention to detail and ability to handle transactions accurately.


• Must have worked in a Hospital


• Must live around Lekki.