Job Description
Location: Ibadan, Oyo
Planned Start Date: 01 / 03 / 2022.
Mission
The Operations Officer is responsible for the daily operational task including:
- Core Banking Application postings
- Financial services & means of payment postings and follow up
- Improvement of operational procedures
- Reporting.
- Collation and documentation of checkbook orders as per branches requests
- Coordination with the vendor for the printing of chequebooks on a weekly basis
- Follow up of checkbook orders, in coordination with branches and vendors.
- Control and dispatching of checkbooks to branches through the Logistics Department.
- Ensure smooth and timely conveyance of cheques to the correspondent bank
- Follow up with Finance Department for payment confirmation or return
- Monthly reconciliation of outward clearing cheque transactions
- Collation and documentation of ATM card orders as per branches requests
- Coordination with partner for customization of ATM cards on a daily basis
- Daily resolution of ATM cash dispense error.
- Investigate based on Finance department’s unreconciled items.
- Monitor on weekly basis, insurance related data
- Remit correct premium to partner on a weekly basis
- Posting of death claim in Orbit as paid by the partner
- Receives and archives in the Unit folder data quality checks on daily/weekly basis
- Performs corrections as per WINs
- Coordinates with concerns departs & branches for corrections.
Person Specification
- B.Sc. / HND in any discipline.
- Applicant must have a minimum of two (2) years of work experience as an operations officer preferably in a finance institution
Skills:
- Must be highly proficient in Excel.
- Good communication skills.
- Must have knowledge about all pol_pro_guide.
- Good customer service skills.
Personal Traits:
- Meticulous, open-minded, autonomous, and fast learner.