Customer Success (Intern) at I-Sense Ville Consult

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
120221
Job Views
74

Job Description






Job Overview:



I-SenseVille Consults is seeking a Customer Success Intern (NYSC) on behalf of our client, an IT Consulting firm specializing in technical training. This role is ideal for a proactive and customer-focused NYSC Corps Member who is eager to develop skills in client relationship management, customer support, and service delivery.



Location: Magodo, Lagos



Work Mode: Full Time, Onsite excluding CDS Days



Salary: 50,000 Monthly (Net)



Key Responsibilities:




  • Assist in onboarding and supporting clients throughout their training programs.

  • Respond to customer inquiries and resolve issues promptly.

  • Maintain customer engagement and follow-up to ensure satisfaction.

  • Gather feedback and contribute to service improvements.

  • Collaborate with internal teams to enhance customer experience.



Requirements:




  • Must be a current NYSC Corps Member (preferably posted to Lagos).

  • Strong communication and interpersonal skills.

  • Ability to multitask and work in a customer-facing role.

  • Basic knowledge of IT or technical training is an advantage.

  • Eagerness to learn and grow in a fast-paced environment.



Benefits:




  • Hands-on experience in customer success and relationship management.

  • Possible retention after the internship based on performance.



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