• Application Deadline: Sat, 29 Mar 2025 00:00:00 GMT
• Position: Call Center Representative



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Customer Care 
  
  

Key Responsibilities

• Answer customer inquiries via phone, email, and chat in a professional and friendly manner.


• Provide accurate information, resolve issues, and escalate concerns when necessary.


• Maintain customer records by updating and documenting interactions.


• Strive to exceed performance metrics and ensure customer satisfaction.

Requirements

• Excellent verbal and written communication skills.


• Strong problem-solving abilities and attention to detail.


• Ability to work in a fast-paced environment.


• Previous customer service or call center experience is a plus but not required.