Job Description
Job Summary
- Identify business process improvement opportunities
- Drive the implementation of Transformational Digital/IT projects
- Ensure adoption and value realisation for implemented solutions
Key Duties and Responsibilities
Identify business process improvement opportunities:
- Conduct periodic process diagnostics based on pain points or recurring audit issues and propose improvement recommendations
- Work with BUs/functions to identify opportunities or pain points which could be addressed through Digital/IT solutions
Drive the implementation of Transformational Digital/IT projects
- Develop a roadmap for identified opportunities based on prioritisation, readiness, etc.
- Select implementation partners through a transparent process and secure management approval to proceed
- Manage project implementation and stakeholder management
Ensure adoption and value realisation for implemented solutions:
- Identify value drivers for each project and KPIs for tracking this value
- Drive organisational change management to ensure adoption of implemented solutions
- Measure and report value realisation based on relevant KPIs
Key Requirements
Education and Work Experience:
- Candidates should possess a Bachelor’s Degree or its equivalent at the level of a strong second class upper or first class
- Track record of driving multiple implementations impacting an entire organisation
- Track record of managing diverse teams to deliver transformational initiatives
- Experience in leveraging Digital solutions to address business problems
Skills and Behaviours:
- Ability to manage and coach a team which is diverse in terms of demographics and capability
- Strong stakeholder management skills
- Persistence to get things done in the face of resistance
- Quick learner with demonstrated ability to grasp the dynamics of an industry
- Ability to communicate effectively with middle- and top-management.