• Application Deadline: Wed, 2 Apr 2025 00:00:00 GMT
• Position: Telemarketer / Front Desk Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Rivers




• City Port Harcourt




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Description

• This is a full-time on-site role for a Telemarketer/Front Desk Officer at Mosaic Homes Limited in Port Harcourt. Telemarketer/Front Desk responsibilities include pursuing new online sales prospects, closingdeals and maintaining customer satisfaction within the real estate sector. 


• If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you.

Responsibilities

• Responsible for receiving visitors by greeting them in person or on the telephone; answering or referring inquiries


• Maintains employee and department directories as a guide for directing visitors


• Offers beverage to guests where necessary


• Schedules meetings and travel for executives, as well as appointments for customers


• Documents and communicates actions, irregularities, and continuing needs to maintain continuity among work teams


• Contributes to team effort when required


• Operates telephone switchboard; answers and transfers calls to appropriate units


• Takes messages and communicates them to appropriate enquirers


• Handles outgoing mails; sorts and distributes incoming mails


• Responsible for placing outgoing calls and conference calls as needed


• Drafts, reviews, and proofreads office documents


• Responsible for basic data entry as assigned


• Maintains and stocks basic office supplies


• Responsible for operating and maintaining office machines, including printers, copiers, and fax


• Ensures compliance with company rules and regulations in the reception area.


• Identify potential customers through directories, leads from existing clients, or other resources


• Make outbound calls to potential or existing customers to inform them about a product or service


• Follow a prepared script to provide product information and persuade potential customers


• Answer incoming calls from potential customers to answer inquiries and questions


• Handle customer objections or complaints by clarifying, emphasizing benefits and working around objections


• Maintain operations by following policies and procedures and reporting needed change

Qualifications

• A Degree in Business management, Marketing, Real Estate or related fields


• Proven experience as a Telemarketer and Front Desk/Receptionin Real estate


• Proficiency in English


• Excellent knowledge of MS Office


• Hands-on experience with CRM software is a plus


• Thorough understanding of marketing and negotiating techniques


• Fast learner and passion for sales


• Self-motivated with a results-driven approach


• Aptitude in delivering attractive presentations


• Must be able to work without supervision


• Must have a sales track-record.