Job Description
Purpose of the position
- The Communications team plays a vital role in enhancing eHA’s visibility, ensuring consistent messaging, and strengthening engagement with stakeholders. The department develops and executes communication strategies that align with the organization’s mission and objectives.
- The Communications Manager will be responsible for developing and implementing organization-wide communication strategies to enhance brand positioning, stakeholder engagement, and knowledge dissemination. They will work closely with the Director, Partnerships & Programs to ensure high-quality internal and external communications while managing a team to deliver impactful content and brand messaging.
What you’ll do
- Develop and implement communication frameworks that enhance eHA’s brand positioning and stakeholder engagement.
- Lead the execution of brand strategy, ensuring consistency in messaging, design, and positioning across all platforms.
- Analyze external communication trends to optimize outreach efforts and maintain relevance.
- Direct the development of external communication initiatives, including social media, website management, and public relations.
- Oversee the creation and quality control of all content, including reports, blog posts, articles, brochures, newsletters, and presentations.
- Continuously improve eHA’s website, ensuring effective content management and user engagement.
- Assess and refine communication strategies to strengthen knowledge-sharing and audience impact.
- Align branding and messaging with organizational objectives and evolving priorities.
- Provide strategic counsel to leadership and teams on communication best practices and emerging industry trends.
- Ensure internal communication strategies support organizational culture and align with HR initiatives.
- Build and maintain partnerships with external stakeholders, media, and industry leaders to expand eHA’s visibility.
- Manage communication deliverables to meet deadlines and uphold high-quality standards.
- Oversee branding, content, and digital media workflows to optimize efficiency.
- Evaluate the impact of communication initiatives and implement improvements for greater clarity and engagement.
- Ensure all materials adhere to industry best practices and organizational branding guidelines.
- Manage and execute crisis communications plans, and protect the organization's reputation.
Who you are
The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.
- Strategic Communication & Branding – Ability to develop and execute comprehensive communication strategies that enhance brand positioning and stakeholder engagement.
- Content Development & Storytelling – Expertise in creating compelling content across various formats (reports, articles, social media, presentations) to effectively communicate organizational impact.
- Digital & Public Relations Management – Proficiency in overseeing social media, website content, and media relations to drive engagement and visibility.
- Project & Team Leadership – Strong ability to manage teams, oversee workflows, and ensure timely execution of communication initiatives.
- Stakeholder Engagement & External Relations – Skilled in building relationships with media, industry partners, and key stakeholders to amplify the organization's presence.
- Analytical & Data-Driven Decision-Making – Ability to assess communication trends, evaluate effectiveness, and refine strategies based on data insights.
- Crisis Communication & Reputation Management – Capable of handling sensitive communications, mitigating risks, and protecting the organization’s reputation.
Qualifications and Experience
- Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field.
- 8+ years of experience in corporate communications, public relations, media, or brand management, with at least 2 years in a managerial role.
- Strong background in strategic communication, content development, and digital engagement.
- Experience in managing external and internal communications for a mission-driven organization, NGO, or corporate brand.
- Proven track record in media relations, stakeholder engagement, and public relations campaigns.
- Strong project management and ability to oversee multiple communication initiatives simultaneously.
- Experience working in high-pressure environments, managing crisis communications, and reputation management.
- Prior experience in the media, publishing, or public relations industry is highly desirable, especially in roles involving brand storytelling, corporate communications, or audience engagement.