Job Description
Role:
We are seeking a highly skilled, experienced and intellectual Product Manager to join the dynamic team at Carbon Micro Finance Bank. This role offers a unique opportunity to shape and deliver innovative fintech products that impact the financial lives of our customers. We are looking for someone who thrives in a fast-paced, data-driven environment and has a proven track record of successfully taking products from concept to customer adoption.
Location: Lagos.
Responsibilities:
- Ensure product relevance and suitability by proposing product recommendations in alignment with the overall company strategies and directions.
- Lead and execute offline activations for bank products, working closely with cross-functional teams to drive customer engagement, increase adoption, and ensure a seamless experience across all touchpoints.
- Monitor product performance in terms of market share and revenue targets.
- Generating ideas for new products, creating product requirements documentations (PRD), and arranging design sprints.
- Manage product risks and financials by working with relevant teams to make necessary improvements to products to meet changing business needs and market climate.
Requirements:
- 3-4 years in B2C/B2B product management preferably within a fintech, digital banking or technology organization, including mobile banking, API-driven banking services, and customer engagement tools with a proven track record of end-to-end product delivery.
- Proficiency in data analysis tools (SQL, Retool, Excel/Sheets) is mandatory.
- Proven experience in client facing roles, activating products, driving customer engagement, and gathering customer insights is required.
- Experience working with loan products in regulated environments with the ability to identify, assess, and mitigate risks associated with product development and customer adoption is a bonus
Recruitment process:
- Interview with the People team
- Case Study ( Assessment)
- Technical interview
- Interview with the CEO