Job Description
Core Responsibilities
Troubleshooting and Problem Resolution:
- Assist users with technical problems, providing clear and concise solutions.
- Document issues and resolutions for future reference.
- Ensure systems, and software applications are functioning correctly.
- Strategize on New software solutions and design
- Maintain and update IT documentation.
- Provide technical assistance to employees and potentially external clients.
- Answer user questions and address concerns related to IT systems and applications.
- Assist with cloud infrastructure issues, including troubleshooting and QA
- Support the development and maintenance of DevOps pipelines and tools.
- Work with developers and DevOps engineers to ensure smooth application deployments.
- Assist with Management and design solutions and strategy of software.
- Manage and maintain IT assets and inventory.
- Ensure compliance with IT policies and procedures.
Requirements
- Candidates should possess a Bachelor's Degree qualification
- 2 years Experience working on IT Related projects
- Must be Tech Servy, Understands the basics of HTML, CSS and Javascript
- Understand Design Implementation,
- Ability to use Figma (UIUX)
- Goal Oriented, Reliable and Integrity
- Attention to details and Meticulous
- Must have a Laptop
- preferably worked in an IT Firm andwithDevelopers.