IT Support Assistant at Raadaa

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
14 days ago

Additional Details

Job ID
120899
Job Views
37

Job Description






Core Responsibilities

Troubleshooting and Problem Resolution:




  • Assist users with technical problems, providing clear and concise solutions.

  • Document issues and resolutions for future reference.

  • Ensure systems, and software applications are functioning correctly.

  • Strategize on New software solutions and design

  • Maintain and update IT documentation.

  • Provide technical assistance to employees and potentially external clients.

  • Answer user questions and address concerns related to IT systems and applications.

  • Assist with cloud infrastructure issues, including troubleshooting and QA

  • Support the development and maintenance of DevOps pipelines and tools.

  • Work with developers and DevOps engineers to ensure smooth application deployments.

  • Assist with Management and design solutions and strategy of software.

  • Manage and maintain IT assets and inventory.

  • Ensure compliance with IT policies and procedures.



Requirements




  • Candidates should possess a Bachelor's Degree qualification

  • 2 years Experience working on IT Related projects

  • Must be Tech Servy, Understands the basics of HTML, CSS and Javascript

  • Understand Design Implementation,

  • Ability to use Figma (UIUX)

  • Goal Oriented, Reliable and Integrity

  • Attention to details and Meticulous

  • Must have a Laptop

  • preferably worked in an IT Firm andwithDevelopers.



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