• Application Deadline:
• Position: Customer Service Representative



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Lagos




• Job Field Customer Care 
  
  

Core Responsibilities

• Addressing customer questions about products, services and orders.


• Identifying and resolving customer issues in a timely and efficient manner.


• Offering accurate and helpful information to customers.


• Taking and processing customer orders, ensuring accuracy and timely fulfillment.


• Keeping accurate records of customer interactions and transactions.


• Identifying opportunities to recommend additional products or services to customers.

Requirements

• Must have a Bachelor's Degree in communications or any other related field


• Should have at least 2 years of experience as a customer service representative


• Experience in a retail environment will be an added advantage


• Must stay in Ikoyi or its' environs (Onsite role)


• Excellent communication and time management skills