Hotel Night Manager at Bolton White Hotels & Apartments

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
11 months ago

Additional Details

Job ID
121334
Job Views
54

Job Description






Job Description




  • A Hotel Night Manager oversees hotel operations during nighttime hours, ensuring smooth functioning and guest satisfaction. 



Responsibilities




  • Guest Services: Handling check-ins, check-outs, guest requests, and complaints.

  • Security & Safety: Ensuring the safety of guests and staff, monitoring security procedures, and handling emergencies.

  • Operations Management: Supervising night staff, coordinating housekeeping, and addressing maintenance issues.

  • Financial Duties: Managing night audits, processing financial transactions, and reconciling accounts.

  • Compliance: Ensuring adherence to hotel policies, health and safety regulations, and industry standards.



Requirements




  • Bachelor's degree or diploma in Hospitality Management, Business Administration, or a related field (preferred).

  • Previous experience in hotel management, front office, or night audit roles (typically 2-5 years).

  • Experience in customer service, conflict resolution, and financial reconciliation.



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