Job Description
Responsibilities
Sales & Business Development:
- Identify and approach potential customers in the HORECA sector, including hotels, restaurants, cafés, and catering businesses.
- Achieve and exceed sales targets by driving revenue growth in the assigned territory.
- Develop and maintain strong relationships with key decision-makers in the HORECA industry.
- Negotiate contracts, pricing, and payment terms with customers to maximize profitability.
Customer Relationship Management:
- Conduct regular visits to customers to ensure proper product availability and visibility.
- Provide excellent customer service, addressing concerns and resolving complaints in a timely manner.
- Educate customers on product features, benefits, and promotions.
- Ensure high customer retention through consistent follow-ups and engagement.
Market Intelligence & Competitor Analysis
- Monitor market trends, customer preferences, and competitor activities.
- Provide feedback on product performance and customer demands to the sales manager.
- Identify new business opportunities and suggest strategies to improve sales.
Reporting & Sales Tracking:
- Maintain accurate records of sales, customer interactions, and market activities.
- Submit daily, weekly, and monthly sales reports to the HORECA Supervisor or Manager.
- Track stock levels and ensure timely replenishment of products at customer locations.
Brand Visibility & Marketing Support
- Ensure proper product placement and visibility in hotels, restaurants, and cafés.
- Support marketing campaigns, promotions, and product activations within the HORECA sector.
- Assist in organizing product sampling and tasting sessions for potential customers.
Coordination with Internal Teams
- Work closely with the logistics team to ensure timely deliveries and order fulfillment.
- Coordinate with the finance team to follow up on payments and outstanding invoices.
- Collaborate with the marketing team to execute promotional campaigns and special offers.
Key Requirements
Education & Experience:
- Bachelor’s Degree or Diploma in Business, Sales, Marketing, or a related field.
- 2-4 years of experience in sales, preferably in the FMCG or HORECA sector.
- Proven track record of achieving and exceeding sales targets.
Skills & Competencies:
- Strong sales and negotiation skills.
- Excellent relationship management and communication skills.
- Ability to work independently and manage time effectively.
- Good analytical and problem-solving skills.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software.
Other Requirements:
- Willingness to travel within the assigned territory.
- Ability to work under pressure and meet deadlines.
- Self-motivated and results-driven.
KPIs (Key Performance Indicators):
- Sales revenue and volume growth in the HORECA sector.
- Number of new accounts acquired.
- Customer retention and satisfaction levels.
- Market share improvement within the HORECA segment.
- Achievement of monthly and quarterly sales targets.