Job Description
Job Description
- The Branch Manager will establish and maintain positive customer relationships towards the growth revenue of the bank, plan and deliver an effective marketing strategy and monitor the progress of new and existing products; as well as provide operational management support on a day-to-day basis.
Responsibilities
- Prepare annual plans and strategies for deposit generation to enable Relationship Managers to achieve targeted objectives.
- Monitor and assign targets to Relationship Managers to ensure effective focus on target achievement.
- Develop and obtain approval for annual deposit mobilization plans and strategies for designated product ranges to enable achievement of targeted growth and profit objectives.
- Monitor and control business office income and expenditure to ensure profitability.
- Recommend the creation of risk assets to increase business office profitability.
- Visit business customers and attending meetings.
- Contribute to the effective launching of new products to ensure favorable market response and optimum build-up of revenue.
- Facilitate establish and maintain effective relationships with new and existing customers.
- Evaluate market research and competitor analyses to formulate marketing plans and strategies.
- Assume overall accountability for branch expenditure on products and services such as the administration of deposit mobilization, consumer lending, current account transactions, overdrafts, credit cards and personal loans.
- Maintain and acquire customer relationships to improve deposit liability growth and mix.
- Provide strategic direction and operational support to employees.
- Coach and motivate employees to effectively execute their day-to-day tasks to meet corporate targets and delivery objectives.
Requirements
- First Degree in any Social Sciences related discipline.
- Minimum of 8 years relevant Relationship Manager experience with proven expertise in deposit mobilization.
Competencies and Skills Required:
- Ability to evaluate needs of customers and determine what products or service would best serve those needs.
- Communications skills (written and oral).
- Selling and marketing skills.
- Knowledge of business environment.
- Attention to details.
- Supervisory skills.
- Knowledge of banking operations, policies and procedures.
- Knowledge of bank products and services.
- Business development and acquisition.
- Relationship management.
- High degree of professional ethics, integrity and responsibility.
- Highly organized, proactive, ability to work independently and take ownership of tasks assigned.
- Team player with ability to work under pressure and ability to work with a wide variety of people and maintain excellent business relationship.
- High sense of confidentiality and discreteness.
Benefits
- Work Tools.
- Flexible working hours.
- Remote friendly.
- Health Insurance.
- Team building events.
- Paid Leave Days.